Terms and conditions

These terms and conditions apply to the use of the website found at www.wildpepperisle.com.au.

Terminology

The terms, “we”, “us” and “our” refer to Wild Pepper Isle.

Purchasing from our online store

Prices are given in Australian dollars and are inclusive of Australian goods and services tax. In all other respects, the price is exclusive of taxes, duties and charges imposed or levied in Australia or overseas in connection with the supply of goods.

Cancellation of orders

We reserve the right to cancel an order in certain instances.  These may include instances where products are listed at incorrect prices or with incorrect information. From time to time products may become unavailable and this too may be cause for cancellation.

Our cancellation right remains until the time of delivery of the product to that buyer. If a cancellation of this nature occurs after the buyer’s credit card has been charged for the purchase, we will immediately issue a credit to the buyer’s credit card account of the amount in question.

Delivery

Delivery times on this website are indicative only. We will not be liable for any failure to meet any such delivery time.

You will be deemed to accept delivery of any ordered products when it is delivered to the premises indicated in the order or to any alternative location reasonably determined by the delivery provider.

Risk, title  and damage

Until you have made full payment for all products ordered from us, we retain ownership in those products.

Risk in those products will pass to you upon receipt of the products by the delivery service provider. Products that are damaged on delivery should be reported as soon as possible with photographic evidence.

Intellectual property rights and licence

All intellectual property rights in this website are owned by or licensed to us. You may not:

  • adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this website; or
  • commercialise any information, products or services obtained from any part of this website, without our written permission.

Disclaimer

We cannot garuantee that this website will be free from errors or viruses. Customers must take responsibility for their own virus protection. 

We cannot guarantee that access to this website will be uninterrupted. The website may be affected by outages, faults or delays. The website may become unavailable without warning for site maintenance works.

We do guarantee the delivery of our goods to high quality standards. Our liability will be limited for a breach of that guarantee to one or more of the following:

(a) if the breach relates to goods:
(i) the replacement of the goods or the supply of equivalent goods;
(ii) the repair of such goods;
(iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or
(iv) the payment of the cost of having the goods repaired; and

(b) if the breach relates to services:
(i) the supplying of the services again; or
(ii) the payment of the cost of having the services supplied again.

Privacy and security

Your privacy is very important to us. We keep but do not share contact information you provide to us.  We do not keep payment information. Credit card information is always encrypted during transfer over networks.

No data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information that you transmit to us. Accordingly, any information that you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

Termination of access

Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.

General

We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstances beyond our reasonable control.

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless apply.